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Contact address of the site operator responsible for the content:


Carmen Preil

Geyerstrasse 3

04317 Leipzig





Liability for links

Despite careful control of the content, I assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content. References and links to third-party websites are outside my area of responsibility. This website contains links to third-party websites ("external links"). These websites are subject to the liability of the respective operators. When the external links were first created, the provider checked the third-party content for any legal violations. No legal violations were apparent at that time. The provider has no influence whatsoever on the current and future design and content of the linked pages. The inclusion of external links does not mean that the provider adopts the content behind the reference or link as its own. The provider cannot reasonably be expected to constantly monitor the external links without concrete evidence of legal violations. However, if the provider becomes aware of any legal violations, such external links will be deleted immediately.


The copyright and all other rights to content, images, photos or other files on the website belong exclusively or to the specifically designated rights holders. The written consent of the copyright holder must be obtained in advance for the reproduction of any elements.


Disclaimer of liability

The author guarantees the correctness, accuracy, topicality, reliability and completeness of the information provided. Liability claims against the author for damages of a material or immaterial nature arising from access to or non-use of the official information caused by misuse of the connection or technical faults are excluded. All offers are non-binding.

I attach great importance to the quality of my services. If you need to reschedule your appointment, please let me know at least 24 hours in advance to ensure that your session is not forfeited. Please note that sessions where you arrive more than 10 minutes late will be forfeited and the late time will not be added to the total duration of the session. The duration of each coaching session ends according to the prior agreement. Please note that if you do not show up for the agreed appointment or cancel at short notice, there can be no refund of the amount already paid. I recommend that you plan appointments well in advance and, if necessary, postpone or cancel them in good time to avoid any inconvenience. Thank you for your understanding and cooperation.


If you need an emergency appointment, please contact me via Messenger on Facebook. When canceling a subscription, please let me know in good time - at least 7 days before the next direct debit - by email. I will cancel the subscription via my website. Thank you for your trust and the trusting, good cooperation.


Your booking must be made within 90 days of purchase. No refunds or cancellations are possible. By purchasing a service from me, you agree to this policy. 


It is important to note that I, Carmen Preil, am not a licensed psychologist or medical professional. My spiritual coaching services are not intended or meant to be a substitute for therapy or medical care.

By participating in my coaching services, you agree that you take full responsibility for your experience in the sessions and understand that no licensed medical or psychological counseling is provided.


If you feel that you are experiencing an acute mental health crisis or are having suicidal thoughts, I urge you to contact the telephone helpline immediately on 0800/111 0 111 (for Germany), 0800 01 00 01 (for Switzerland) or +43 1 515523606 (for Austria).


Please also note that I, Carmen Preil, am not a doctor or alternative practitioner. My services focus on the spiritual growth of mind and soul. No healing treatments are carried out in the sense of the health or alternative practitioner law.

My services do not replace medical or psychiatric care or medical treatment. I accept no liability for personal injury or damage to property and in particular exclude recourse claims due to self-inflicted accidents or damage.

Privacy policy


General information


The controller within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (GDPR), is

Carmen Preil

Geyerstrasse 3

04317 Leipzig



Your rights as a data subject


You can exercise the following rights at any time using the contact details of my data protection officer:


Information about your data stored by me and its processing (Art. 15 GDPR),

Correction of incorrect personal data (Art. 16 GDPR), erasure of your data stored by me (Art. 17 GDPR), Restriction of data processing if I am not yet allowed to delete your data due to legal obligations (Art. 18 GDPR) objection to the processing of your data by me (Art. 21 GDPR) and

data portability, if you have consented to the data processing or have concluded a contract with me (Art. 20 GDPR).


If you have given me your consent, you can revoke it at any time with effect for the future.

You can contact a supervisory authority at any time with a complaint, e.g. the competent supervisory authority in the federal state of your place of residence or the authority responsible for you as the controller.

You can find a list of supervisory authorities (for the non-public sector) with addresses at:


The use of my website is generally possible without providing personal data. Different regulations may apply to the use of individual services on my website, which are explained separately below in this case. Your personal data (e.g. name, address, e-mail, telephone number, etc.) will only be processed by me in accordance with the provisions of Art. 6 para. 1 lit. f GDPR on the basis of my legitimate interest in improving the stability and functionality of my website. Data is personal if it can be clearly assigned to a specific natural person.


In close cooperation with my hosting provider, I endeavor to protect the databases as well as possible against unauthorized access, loss, misuse or falsification.

Privacy policy for cookies


This website uses cookies. Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user's computer. A cookie is primarily used to store information about a user during or after their visit to an online service. The information stored may include, for example, the language settings on a website, the login status, a shopping cart or the location where a video was watched. The term cookies also includes other technologies that perform the same functions as cookies (e.g. when user information is stored using pseudonymous online identifiers, also known as "user IDs")


A distinction is made between the following cookie types and functions

Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user has left an online offer and closed their browser.

Permanent cookies: Permanent cookies remain stored even after the browser is closed. For example, the login status can be saved or preferred content can be displayed directly when the user visits a website again. The interests of users that are used to measure reach or for marketing purposes can also be stored in such a cookie.

First-party cookies: First-party cookies are set by us.

Third-party cookies (also: third-party cookies): Third-party cookies are mainly used by advertisers (so-called third parties) to process user information.

Necessary (also: essential or absolutely necessary) cookies: Cookies may be absolutely necessary for the operation of a website (e.g. to store logins or other user input or for security reasons).

Statistical, marketing and personalization cookies: Cookies are also generally used to measure reach and when a user's interests or behaviour (e.g. viewing certain content, using functions, etc.) on individual websites are stored in a user profile. Such profiles are used, for example, to show users content that matches their potential interests. This process is also referred to as "tracking", i.e. tracking the potential interests of users. If we use cookies or "tracking" technologies, we will inform you separately in our privacy policy or when obtaining consent.

Notes on legal bases: The legal basis on which I process your personal data using cookies depends on whether I ask for your consent. If this is the case and you consent to the use of cookies, the legal basis for processing your data is the declared consent. Otherwise, the data processed using cookies will be processed on the basis of my legitimate interests (e.g. in the business operation of our online offering and its improvement) or, if the use of cookies is necessary to fulfill our contractual obligations.

Storage duration: If I do not provide you with explicit information on the storage duration of permanent cookies (e.g. as part of a so-called cookie opt-in), please assume that the storage duration can be up to two years.

General information on revocation and objection (opt-out): Depending on whether the processing is based on consent or legal permission, you have the option at any time to revoke any consent you have given or to object to the processing of your data by cookie technologies (collectively referred to as "opt-out"). You can first declare your objection using your browser settings, e.g. by deactivating the use of cookies (although this may also restrict the functionality of my online offer). An objection to the use of cookies for online marketing purposes can also be declared using a variety of services, especially in the case of tracking, via the websites and You can also obtain further information on how to object in the context of the information on the service providers and cookies used.

Processing of cookie data on the basis of consent: I use a cookie consent management procedure in which the consent of users to the use of cookies or the processing and providers named in the cookie consent management procedure can be obtained, managed and revoked by users. The declaration of consent is stored so that it does not have to be requested again and the consent can be proven in accordance with the legal obligation. Consent can be stored on the server and/or in a cookie (so-called opt-in cookie or with the help of comparable technologies) in order to be able to assign the consent to a user or their device. Subject to individual information on the providers of cookie management services, the following information applies: Consent may be stored for up to two years. A pseudonymous user identifier is created and stored with the time of consent, information on the scope of consent (e.g. which categories of cookies and/or service providers) as well as the browser, system and end device used.

  • Processed data types: Usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Data subjects: Users (e.g. website visitors, users of online services).

  • Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a. GDPR), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f. GDPR).

Privacy policy for newsletter data


If you would like to receive the newsletter offered on this website, I need an e-mail address from you as well as information that allows me to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data will be collected. I use this data exclusively for sending the requested information and do not pass it on to third parties.


You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time by sending me an e-mail.

Use of Google Maps


This website uses Google Maps. This allows me to show you interactive maps directly on the website and enables you to use the map function conveniently. When you visit the website, Google receives the information that you have accessed the corresponding subpage of my website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on my website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. For more information on the purpose and scope of data collection and its processing by Google, as well as further information on your rights in this regard and setting options to protect your privacy, please visit:

Privacy policy for Google Analytics.


This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the controller responsible for data processing on this website is located outside the European Economic Area or Switzerland, Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google".


I can use the statistics obtained to improve my offer and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your use in the settings there under "My data", "Personal data".


The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Please note that the code "_anonymizeIp();" has been added to Google Analytics on this website to ensure anonymized collection of IP addresses. As a result, IP addresses are further processed in abbreviated form, so that they cannot be linked to a specific person. If the data collected about you is personally identifiable, it is therefore immediately deleted.

The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Please note that the code "_anonymizeIp();" has been added to Google Analytics on this website to ensure anonymized collection of IP addresses. As a result, IP addresses are further processed in abbreviated form, so that they cannot be linked to a specific person. If the data collected about you is personally identifiable, it is immediately excluded and the personal data is deleted immediately.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield,


Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: Deactivate Google Analytics.


You can also prevent the use of Google Analytics. This saves an opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your end device, these opt-out cookies will also be deleted, i.e. you would have to set the opt-out cookies again if you want to continue to prevent this form of data collection. The opt-out cookies are set for each browser and computer/end device and must therefore be activated separately for each browser, computer or other end device.


Services subject to a charge


In order to provide chargeable services, I request additional data, such as payment details, in order to be able to carry out your booking or order. I store this data in my systems until the statutory retention periods have expired.

External payment service providers

This website uses external payment service providers through whose platforms users and I can make payment transactions. For example via

Visa (

Mastercard (

Paypal (

Stripe (General Terms and Conditions for Consumers (

As part of the fulfillment of contracts, I use the payment service providers on the basis of the Swiss Data Protection Ordinance and, if necessary, Art. 6 para. 1 lit. b. EU-DSGVO. In addition, I use external payment service providers on the basis of our legitimate interests in accordance with the Swiss Data Protection Ordinance and, if necessary, in accordance with Art. 6 para. 1 lit. f. EU GDPR in order to offer my users effective and secure payment options.

The data processed by the payment service providers includes inventory data, such as the name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as the contract, totals and recipient-related information. The information is required to carry out the transactions. However, the data entered is only processed by the payment service providers and stored by them. As the operator, I do not receive any information about the (bank) account or credit card, but only information to confirm (accept) or reject the payment. Under certain circumstances, the data may be transmitted by the payment service providers to credit agencies. The purpose of this transmission is to check identity and creditworthiness. Please refer to the terms and conditions and data protection information of the payment service providers.


Payment transactions are subject to the terms and conditions and the data protection notices of the respective payment service providers, which can be accessed on the respective website or transaction applications. I also refer to these for the purpose of further information and the assertion of rights of revocation, information and other rights of data subjects.

Privacy policy for the use of Google Web Fonts


This website uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. If your browser does not support web fonts, a standard font will be used by your computer.


You can find more information about Google Web Fonts at and in Google's privacy policy:

Privacy policy for Facebook


This website uses functions of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA . When you access my pages with Facebook plug-ins, a connection is established between your browser and the Facebook servers. Data will already be transmitted to Facebook. If you have a Facebook account, this data can be linked to it. If you do not wish this data to be linked to your Facebook account, please log out of Facebook before visiting my site. Interactions, in particular the use of a comment function or clicking on a "Like" or "Share" button, are also passed on to Facebook. You can find out more at

Privacy policy for Instagram


Functions of the Instagram service are integrated on my website. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of my pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to my pages with your user account. I would like to point out that, as the provider of the pages, I have no knowledge of the content of the transmitted data or its use by Instagram.


You can find more information on this in Instagram's privacy policy:

General disclaimer


All information on my website has been carefully checked. I make every effort to ensure that the information I provide is up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, which means that I cannot guarantee the completeness, correctness and topicality of information, even of a journalistic or editorial nature. Liability claims arising from material or immaterial damage caused by the use of the information provided are excluded, unless there is evidence of willful intent or gross negligence.




I may amend this privacy policy at any time without prior notice. The current version published on my website applies. If the privacy policy is part of an agreement with you, I will inform you of the change by email or other suitable means in the event of an update.


The privacy policy was created with the help of Pure Bliss Design, experts in web design.

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Carmen Preil
Certified Ascension Coach with Twin Flames Universe



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